Privacy policy

Last updated: 07.01.2024

Welcome to the Privacy Policy of AJM Removals Bristol. We are committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect and process the following data about you:

• Personal Identification Information: Name, address, email address, phone number, and other contact details.
• Transaction Information: Details about payments to and from you and other details of services you have purchased from us.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use the information we collect in the following ways:

• To provide our services: Including processing your requests, managing your account, and delivering our removal services.
• To improve our website and services: To understand how our website is used and to enhance its functionality and content.
• To communicate with you: Regarding your inquiries, bookings, and to provide you with information about our services.
• For marketing purposes: To send you promotional materials about our services, offers, and news that we think may interest you (only if you have consented to receive such information).
• To comply with legal obligations: To meet any applicable legal and regulatory requirements.

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing and email distribution.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. All information you provide to us is stored on secure servers, and any payment transactions will be encrypted using SSL technology.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: The right to request copies of your personal data.
• Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Erasure: The right to request that we delete your personal data, under certain conditions.
• Restriction of Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
• Objection to Processing: The right to object to our processing of your personal data, under certain conditions.
• Data Portability: The right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
• If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact details.
• 6. Cookies and Tracking Technologies
• Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. Cookies are small data files that are placed on your computer or mobile device when you visit a website.
• Types of Cookies We Use:
  • Essential Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems.
  • Performance Cookies: These
  • cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
  • Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization.
  • Targeting Cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant adverts on other sites.
  • You can set your browser to refuse all or some browser
  • cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
  • 7. Third-Party Links
  • Our website may contain links to third-party websites. If you click on a third-party link, you will be directed to that site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.