Frequently Asked Questions

What was your moving experience with AJM Removals?

AJM Removals Bristol welcome and value feedback from our customers so that we may constantly improve the way we do things, so feel free to contact us to share your opinion about your experience with us. This information helps us to create a better, more efficient and more enjoyable service for all our customers.

How early do I need to book removal services?

Ideally, as much notice as possible and when the moving date is confirmed, so we can book you in on your desired date. However, we can be flexible and can offer a next day or same day removal service dependent on availability.

How many vans will I need for the move?

Multiple Luton box vans or a 14 tonne 2400 cubic feet Lorry available depending on access to your property and job volume.

How many removal men can you provide?

At AJM Removals Ltd we can supply from one man with a van, where the experienced driver is giving full assistance with loading/unloading and safely packing the van – up to 8 removal men on a job, depending on your moving needs.

What insurance cover do you have?

All vehicles we use for house removals are fully insured for hire and reward, and additionally for goods in transit and public liability, for complete peace of mind. All insurances are always included in all our quotes as a standard.

What kind of packing services do you offer

We offer full domestic packing facilities if needed; generally carried out the day before the removal. All packing materials can be supplied on request(boxes, bubble wrap, tape, wrapping paper, shrink wrap etc)

TV transportation?

Modern televisions(same as laptops, tablets,pc screens and etc) are very fragile and expensive items, therefore it must be in their original packaging or well-packed whilst being transported, however upon your request we will carry TV in the van and transport it as safely as we can, but in that case, we don’t take any responsibility for it, so it would be safer to transport it yourself in a car if the original packaging is missing.

Should I empty my fridge freezer?

Yes, especially the fridge section.

Can you dismantle and re-assemble furniture such as bed or wardrobe?

Yes – if agreed we will dismantle your bed or any piece of furniture before we move it and re-assemble at your new home. All dismantling and re-assembling must be arranged during quotation.

Does my furniture get placed where I desire?

Sure, we will place all the furniture in particular rooms following your direction or box labels.

Will I need to clean out my chest of drawers?

It’s advisable, especially if drawers can’t be carried separately.

Do I need to seal up and mark my boxes?

Yes, ideally,all boxes must be filled to their level, well packed, closed and sealed. Marking would help us while unloading.

Do you provide just a van hire ?

Sorry,we don’t offer van hire service.

Can you collect my rubbish/waste from the garden?

Sorry, We don’t do rubbish collections or tip runs of any kind, we run clean vehicles service for furniture removals only

What boxes should I use for my move?

We always advice to use double/triple wall boxes.

Would you like a tea/coffee?

Yes,please!

Interested in our services?

Call us on 0117 251 0113. We will be happy to land an ear or send us an e-mail. We will reply back in no time!

0117 251 0113

What was your moving experience with AJM Removals?

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