Frequently Asked Questions

Ideally, as much notice as possible and when the moving date is confirmed, so we can book you in on your desired date. However, we can be flexible and can offer a next day or same day removal service dependent on availability.

Multiple Luton box vans or a 2400 cubic feet Lorry with a professional crew inside are available, depending on access to your property and job volume.

At AJM Removals Ltd we can supply from one “man with a van”, where the experienced driver is giving full assistance with loading/unloading and safely packing the van with all professional moving equipment – up to 16 removal men on a job, depending on your moving needs.

All vehicles we use for house removals are fully insured for hire and reward, and additionally for goods in transit starting from £25,000–£125,000 and £1,000,000 for public liability, for complete peace of mind. All insurances are always included in all our quotes as a standard.

We offer full domestic packing services, using professional packing materials, ensuring the safe delivery of your goods. Packing is generally carried out the day before the removal. Moving boxes and packaging also can be supplied from us on request, or rented (range of boxes, including wardrobe boxes with a hanging rail), if you wish to pack yourself. All packaging materials (bubble wrap, wrapping paper, tape etc. and boxes) are delivered and collected free of charge within Bristol if you choose to move with us.

Modern televisions (same as laptops, tablets, PC screens etc.) are very fragile and expensive items, therefore they must be in their original packaging or well-packed, if you do the packing job yourself, whilst being transported. Upon your request we can carry a TV (without wrapping) in the removal van and transport it as safely as we can, covering it with removal blankets and placing it in a TV bag, but in that case we won’t take any responsibility for it, so it would be safer to transport it yourself in a car if the original packaging is missing. In the meantime we provide protective TV bags for flat screen TVs (up to 58 inch). During the years we had 0% damage transporting unprotected TVs.

Yes, especially the top section.

Yes – if agreed we will dismantle your bed or any piece of furniture before we move it and re-assemble it at your new home. All dismantling and re-assembling must be arranged during quotation.

Sure, we will place all the furniture in particular rooms following your direction or labels.

It’s strongly advisable to ensure safe delivery, however we can safely carry loaded drawers, if drawers are built to be carried separately and sturdy enough to handle the weight. (Please make sure there are no loose or valuable items inside.)

Yes, ideally, all boxes must be filled to their level, well packed, closed and sealed. Marking would help us a lot while unloading, without you being involved.

Sorry, we don’t offer a van hire service in Bristol yet.

Sorry, we don’t do rubbish collections or tip runs of any kind, we run a clean-vehicles service for furniture removals only.

We always advise to use double/triple wall boxes.

Yes, please!